APRIL 29 AGENDA
Get ready for the ACG Mid-Year Conference vendor fair! This is your chance to connect with top accessory and technology brands, discover the latest innovations, and explore new opportunities to grow your business. Featuring Anker, Gadget Guard, Case-Mate, Ventev, ITSKINS, JBL, VoiceComm, OtterBox, PopSockets, ZAGG, Nimbus9, Prodigee, Satechi, UAG, Belkin, ReelCharge, Ohsnap, Transnexxus, and Inseego the vendor fair is packed with industry leaders you won’t want to miss.
TRACK 1
5:00 – 7:30: Voicecomm Tradeshow and Reception
Voicecomm
TRACK 2
5:00 – 7:30: Voicecomm Tradeshow and Reception
Voicecomm
APRIL 30 AGENDA
TRACK 1
8:00 – 8:40: Agentic AI – Transforming CX from Static Responses to Real-Time Action
Speaker: Patrick Caustrita, Soundhound
8:40 – 9:20: Peer to Peer Accessory Fireside Chat
Panel Moderator: Matt Peacock, Cox Mobile
Speaker: Michelle Brown, C Spire, Erik Shauman, Voicecomm & David Capodicasa, Cox
9:25 – 10:05: Device & Technology Roadmap
Speaker: Christian Infazon & Adrian Diaz, Motorola
10:05 – 10:45: Device Insurance and Beyond
Speaker: Roger Brown, Allstate/Squaretrade
10:50 – 11:20 Device & Technology Roadmap
Speaker: Randy Hanson, TCL
11:25 – 12:00 House of Math Increase Carrier Revenue
Speaker: Vibeke Faenngsrud, House of Math
12:00 – 12:45 LUNCH
12:45- 1:25 Customer Care Arbitrage
Speaker: Troy Cross, Ozmo
1:25 – 2:05 : Unlocking Apple Trade in Kit Revenue: Secure, Turnkey Solutions for Carriers
Speaker: Barry Nothstine & Harold Edwards, Cellular Recycler
2:10 – 2:55 Roadmap and Care Plus Driving New Revenue
Speaker: Sebastien Guinn & Barbara Benjamin, Samsung
3:00 – 3:40 Alternatives for Device Protection
Speaker: Johnny Hart, Likewize
3:40 – 4:10 Peer to Peer Device Protection
Speaker: Jack Woo, Telrite & Thiago Araujo, Cox
4:15 – 4:55 The New Protection Plan World
Speaker: Clay Bodnarek, Bolt
5:30 – 7:30 Social Gathering
AC Marriott Rooftop Bar
TRACK 2
8:00 – 8:40 Network Optimization
Speaker: TBD, LTTS
8:45 – 9:25 5G SA Tools and Practical Tips
Speaker: Himesh Bagley, Meritech Solutions
9:25 – 10:05 From Blind Spots to Control: How ACG Members Can Control Consumer Quality of Experience
Speaker: Charles Cheevers, Streambow
10:05 – 10:45 The Digital Product Passport: Top 10 Things ACG Members Need to Know for 2026
Speaker: Manoj Sabhani, Apkudo
10:45 – 11:15 Reliable FWA and MiFi for a Better Customer Experience
Speaker: Alan Sheik, Inseego
11:15 – 12:00 Device Testing Automation for 5G and 5G SA
Speaker: Prashant Singh, Tech Mahindra
12:00 – 12:45 LUNCH
1:00 – 1:30 6G
Speaker: Tingfang Ji, Qualcomm
2:00 – 2:30 Device Modems
Speaker: Hans Agardh, Qualcomm
2:30 – 3:00 Peer to Peer Testing Automation
Speaker: Venkat Natarajan, Cox
3:00 – 3:40 Charter Wifi Offload
Speaker: Tommy Fad and Peter Dressel, Charter Communications
3:40 – 4:10 Entitlements-as-a-Service: Fast Tracking eSIM excellence, Seamless CX & Carrier Growth for Carriers
Speaker: Barry Nothstine, Net Lync
4:10 – 5:00 Google Fireside Chat
Speaker: Tyler Mansfield, Google
5:30 – 7:30 Social Gathering
AC Marriott Rooftop Bar
MAY 1 AGENDA
TRACK 1
8:00 – 9:00 Circana Accessory Sales Market Data
Speaker: Hansen Hsing, Circana
9:00 – 9:40 Insurance for Wireless and More
Speaker: Andrew Hoehner/Matt Paperi, Prosurety
9:40 – 10:25 Peer to Peer Field Marketing/Consumer Marketing
Speaker: Kevin Hutchinson & Kelly Gathers, Cox & Corey Feldstein, C Spire
10:25 – 11:05 Device & Technology Roadmap
Speaker: Samuel Gutierrez, Schok
11:05 – 12:00 Peer to Peer
Speaker: TBD